Take action on scams

The financial regulator has 90 days to answer our banking scams super-complaint.

The clock is ticking.



Our campaign has made a super-complaint to the Payment Systems Regulator (PSR). We are calling on it to ensure that banks protect customers who are tricked into transferring money to fraudsters.

In order to understand the issue better, the regulator is asking victims to write in and share their experiences. So far, over 31,000 people have shared an experience or comment with us.

Have you or someone you know suffered this type of scam?

Yes No

No, but I'd like to leave a comment

Annette was tricked into transferring money from her bank account to a scammer. This is her story: