Help improve care homes

We want to hear from you.

The Competition and Markets Authority is examining the care homes market and has found some worrying signs that it isn't working for those who need care and support.

Hundreds of people have told us about problems they’ve encountered when dealing with care homes.

We want those in charge to hear your voice on this hugely important issue.If you've experienced problems like hidden costs, unexpected top-up fees, unfair contracts or complaints that weren’t handled properly, we want to hear from you.

All responses will be treated confidentially, and could make a real difference.


I want to help